Customer Service
Notices
| Number | Subject | Writer | Views | Written Date |
|---|---|---|---|---|
| 공지 | [공지] 시원스쿨 고객센터 단축근무 안내 | 시원스쿨 | 31 | 2022.11.30 |
| 공지 | [공지] 2022년 12월 신용카드 무이자할부 안내 | 시원스쿨 | 56 | 2022.09.30 |
| 공지 | 2022년 추석 연휴 [배송일정 & 고객센터 운영시간] 안내 | 시원스쿨 | 89 | 2022.08.31 |
| 공지 | [공지] 시원스쿨한국어 강의 재생플레이어 오류 관련 공지 | 시원스쿨 | 103 | 2022.08.19 |
| 공지 | 이용약관 변경 안내 | 시원스쿨 | 89 | 2021.04.29 |
| 7 | [공지] 시원스쿨 고객센터 단축근무 안내 | 시원스쿨 | 89 | 2022.08.09 |
| 6 | 한국어 강의 플레이어 재생 문제 해결방법 공지 | 시원스쿨 | 151 | 2022.08.05 |
| 5 | Siwonschool Korean "Đăng ký" Guide. | 시원스쿨 | 91 | 2022.08.05 |
| 4 | Siwonschool Korean Open Notice | 시원스쿨 | 90 | 2022.08.05 |
| 3 | [안내] 물류센터 하계휴가에 따른 배송 지연 안내 | 시원스쿨 | 89 | 2022.08.03 |
장바구니 담기
Renewal/Retake Request
Selected Products
| Course | Teacher | Division | Amount | Request |
|---|
Pause of a lecture
Selected Products
| Course | Course Period | Suspension Period | No. of Times Suspended / Possible No. of Times Suspended (period to pause) |
Request |
|---|
- A person enrolled with SiwonSchool who inevitably can`t continue the course may choose a temporary suspension.
- A user may suspend his or her current course 10 days each time, up to 3 times, and for as long as 30 days.
- Event courses or free lectures may not be suspended.
- For package courses, suspending one lecture in the package will suspend all the bundled lectures.
- When the suspension period is over, suspension is automatically deactivated to resume the enrollment.
- Please be aware that for a suspension within 7 days of a new payment, the refund will not be 100%.
PC/Mobile Registration Information
| Connection device | IP | Classify | Registration Date | Unregister device |
|---|
- - With the mobile application, you can register a new device or cancel it by selecting Menu - Settings - Device registration / cancellation.
- - The device information that is registered to view lectures on the application and on websites opened using mobile devices is not the same.
- - You can register up to 5 computers and 2 mobile devices. The limit for canceling registered devices (including computers / mobile devices) is 1 time per day.
- - New computers or mobile devices will be automatically registered when viewing a lecture for the first time.
- - To avoid the trafficking / sharing of illegal Siwonschool accounts, accounts suspected of following lectures at various locations will automatically be blocked. I hope you understand.
- Name
- 휴대폰 번호
- Name
- - The information entered when registering a member must be used to cancel the device registration
- - To avoid the trafficking / sharing of illegal Siwonschool accounts, accounts suspected of following lectures at various locations will automatically be blocked. I hope you understand.
Issue certificate
